The day I said sorry to Eddie Mair

Today I spent a considerable bit of my time ("working from home) apologising to Eddie Mair, listeners to PM and primarily those users (froggers as they have dubbed themselves) who have struggled with the BBC's blog installation over the last few weeks. Fearing the worst, my rather dull explanation post actually had the inevitable Radio 4 response of grateful, polite thanks and incredibly from one user apologies for bringing up the whole issue.

Eddie (and the PM team) has been one of our blog successes so far but I'm a tiny bit embarrassed that he first comes across me as the dozy BBC exec responsible for making his users oh so v.slightly frustrated and mildly pissed off. Anyway they seem to have quickly forgotten my anal explanations of comment spam and gone back to admiring random photos of the snow. Phew.